Q1: How to wear ear-clip headphones correctly?

A: Correct wearing improves stability and sound quality. Follow these steps:

Take out the headphones. The side with the sound outlet is the front; make sure the sound nozzle is unobstructed.
Gently open the C-shaped bridge, align the listening tip with the ear canal, and fit the comfort pad against the back of the ear.
Adjust the angle of the C-shaped bridge, keeping it parallel to the ground as a priority, with minor up/down adjustments until it feels comfortable and secure.
After wearing, gently pull the headphones to confirm no sliding. Avoid incorrect positions such as the comfort pad above the ear canal, the sound nozzle misaligned, or the comfort pad and listening tip reversed.

Q2: How to connect the headphones to a phone / computer? What if they won’t connect?

Enter pairing mode: When using for the first time, put the headphones into pairing mode as instructed (usually long-press the function key / touch area until the indicator flashes).
Device pairing: Turn on Bluetooth on your phone or computer, find the corresponding headphone name in the Bluetooth search list, and tap to complete pairing.
Subsequent use: After the first pairing, the headphones will automatically connect to the paired device when turned on.

Check the remaining battery of the headphones; low power affects pairing. Charge fully and try again.
Turn off other nearby Bluetooth devices to reduce signal interference.
Restart Bluetooth on the headphones and your phone / computer, then search and pair again.
If the above steps fail, reset the headphones to factory settings and pair again (refer to the user manual for details).
For better stability, use devices with more compatible Bluetooth versions.

A: Factory reset can fix issues like abnormal connections or unresponsive touch controls. Operations vary slightly by model; the general method is:

Place the headphones into the charging case and close the lid for a short while.
Long-press the reset button as instructed in the product manual.
When the indicator enters pairing flashing mode, the factory reset is complete, and you need to pair with your device again.